INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

The cake I want isn’t on your website, what can I do?

No problem! Contact us via our contact form and we will be happy to provide a quote for a bespoke creation. All of our cakes are made to order and it is almost certain that no two cakes are the same as the message, colour scheme and decoration are unique to you. If you have a picture or sketch of the cake you would like, you can email it to us at info@kittyscakes.uk

How long do your cakes last?

The chocolate, vanilla sponge, red velvet and cheese cakes should last 4 days if they are stored at room temperature in a cool place. Once cut the cake should be kept airtight to retain the freshness.

Are your cakes suitable for Vegetarians & halal friendly

All our cakes are suitable for vegetarians & are halal friendly, those that contain marshmallows or gelatine use only vegetarian based gelling agents instead if meat derived gelatine.

Can you Make Gluten free/Vegan cakes OR cheesecakes?

Yes we can create Gluten free/Vegan cakes on request, however designs may be limited.

Kitty’s cakes take the safety of it’s customers as its highest priority, with this in mind we feel its of paramount importance to let all customers know our position on allergens in our kitchens. Family cakes operates an artisan style bakery where all allergens are present at all times. While we make every effort to prevent cross contamination we can-not guarantee that any item we make is 100% free of any specific allergen. If you suffer from an allergy or are purchasing an item from Family cakes, for someone with an allergy, it is of the utmost importance that you share this information with them and any other party that will be consuming our retailed items. Feel free to contact us directly for more information

What about allergy information?

All our cakes are baked and decorated in an environment where nuts are present, especially marzipan. Unless specified otherwise cakes may contain NUTS, MILK, EGGS, WHEAT, SOYA, GLUTEN, LUPIN, SESAME SEEDS & SULPHUR DIOXIDE. Please contact Us for more information if you have any special dietary requirements.

INFORMATION ABOUT US

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